Prepay Collect

Jail Phone Services » Prepay Collect

*** Save money on making and receiving jail phone calls ***

Prepay Collect provides phone cards for making calls from correctional facilities. The phone cards can be purchased at the facility itself. Outside card normally do not function in correctional facilities. The phone cards are available in denominations of $50, $60, $70, $80 etc. depending on the facilities.

However it is better to check with the prison phone provider before purchasing any card to make sure these cards will be compatible with the inmate phone system in the prison.

Inmates’ family and friends can get the following benefits from Prepay Collect calling:

  • If you want to control costs of inmate calls and budget your monthly phone bill.
  • Allows family members and others to receive calls from the inmate that would otherwise be rejected as the telephone company is unable to bill these calls.
  • The convenience of an online prepaid phone service.

Prepaid Account rates are usually much lower than Collect Call rates. In some cases two calls on a Prepaid account can be taken for the cost of one call via Collect.

Below are some of the circumstances that prevent from receiving calls from a facility:

  1. Exceeded billing limit with local telephone companies.
  2. Wireless carrier refuses to bill calls.
  3. Local carrier refuses to bill calls.
  4. Insufficient billing history.

Prepay Collect has engineered around these factors with their prepaid and debit account products. To verify if the phone number is blocked you can call 1-888-524-5235.

Prepaid Services Can Be Recharged In The Following Ways:

The charges are based on the prices of the phone industry’s biggest carriers and the rates they charge for such calls. In some cases, PrePay Collect’s rates are lower than the regional carrier for local collect calls. A minimum payment of $50 is required to purchase call time. An administration fee of $10 may be applied to the first purchase, which is reduced to $5.41 for any additional purchase. If the payment is made after 4 pm on any day, the process will be conducted and verified only on the next business day.

Prepay Collect Contact Information


Phone Number: 972-964-7010 or 888-524-5235

Website Contact Page:

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Prepay Collect

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